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Suspected Theft Alert

RecovR avatar
Written by RecovR
Updated over a year ago

Overview

Users can enable email & text alerts for equipment when the locator/equipment pair have been offsite for longer than the set threshold.

Alert Logic

  • Trigger Condition: The alert is activated if a locator/equipment pair are offsite for longer than the set duration.

  • Suspected Theft Offsite Duration: The suspected theft duration is set by users. If they do not set it and the alert is enabled, we will fall back to 3 days.

  • Recipients: Alerts are dispatched to all listed email addresses and phone numbers for this alert. This includes non-users and disregards individual notification preferences.

Alert Management

The alert setting, SMS list, and email list for this alert can be managed in two places by users:

  1. The "Alert Rules" page within a location

  2. The location "create & edit" form

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