Company's use case can be: Agriculture, Waste Services, Construction Services or Generic.
Agriculture and Waste Services use cases take into account both Location level and Equipment Type Alert settings.
Construction and Generic use cases only take into account the Location level Alert settings.
Location Alert Settings
Location Level Alert Settings are available within the Overview page and the Alert Rules view.
Equipment Type Settings
Users have access to an Equipment Types page within the Location. From this page, users can view and edit each Equipment Type's Alert settings.
The Alert settings can be defined when a new Equipment Type is being created or edited individually through the create and edit forms:
Please note that Alert settings cannot be defined when bulk creating Equipment Types. However, once the Equipment Types are bulk created, they can be then bulk edited to update the Alert settings (see below).
The Alert settings can be bulk edited using the bulk edit action:
The Alert settings can also be edited within the table by clicking the "Pencil" icon and then clicking into a specific cell:
Layered Settings Logic
The Alert settings that are taken into account depend on the Company's use case.
For use cases that don't support Equipment Types, only the Location level settings defined on the Alert Rules page/view are considered. If the Alert is enabled at the Location's Alert Rules page/view then the Alert will be considered enabled for all the Equipment and Assets of that Location.
For use cases that support Equipment Types the following logic is used when Alert conditions are met (e.g. an Equipment moves offsite after hours):
Equipment with vs without Equipment Type
If the Equipment does not have any Equipment Type defined, all Alerts will be considered disabled for this Equipment.
If the Equipment does have an Equipment Type defined, the Alert Types will adhere to the Location and Equipment Type settings.
For Assets, alerts will inherit the Alert settings of the Location (Equipment Types are not applicable to Assets).
Location vs Equipment Type Settings
The Location level settings are the highest level settings.
If an Alert type (e.g. motion detected after hours) is disabled at the Location level, this Alert type will be considered disabled for all the Equipment at that Location whether or not it is enabled for the Equipment Type. Same applies to Assets.
If an Alert type (e.g. motion detected after hours) is enabled at the Location level, the system will use the Equipment Type settings to determine if the Alert is enabled or disabled. An Asset will automatically have this Alert setting applied.
Recipients
For all Equipment Types, the system uses the email and SMS recipients defined at the Location's Alert Rules page.
This allows users a quick mechanism to disable an alert they do not want to receive.
Zone Alert Settings
Regardless of the Company's use case, the Zone entry and exit alerts also depend on the Zone settings defined when creating and editing Zones.
